Support
Contact
Email help@raindrop.games. Please mention your iPhone model, your iOS version and the level you were on. There is no account, so there is nothing to look up on our side; a short description of what happened is the most useful thing you can send.
Frequently asked questions
How do I play?
Tap a flower to turn it a quarter turn. When water reaches a flower it blooms and sprays out of its leaves; the spray flies across bare soil and lands on the next plant. Turn the flowers so the water reaches every one of them. Rocks and the edge of the plot stop a spray. How to Play in Settings runs the tutorial again.
Can I lose a level?
No. There is no move limit. Stars show how few turns you took compared with the known solution, and you can replay any level for more.
How does the garden work?
Flowers you bloom in levels can be planted in your garden. It has five beds, 100 plots in all, and a new bed opens as you reach later levels. A planted flower grows in real time, from four hours for a daisy to twelve for a rose. Once it blooms you can pick it for coins, and it starts growing again. Filling every plot in a bed earns coins and boosters.
What do the boosters do?
The watering can waters any flower directly. The shovel digs out a rock so sprays fly past it. They are bought with coins you win in levels or pick in your garden.
I bought something. Where is it?
Coins appear in the shop's coin total as soon as the App Store confirms the purchase. If a purchase is waiting for approval (Ask to Buy), the coins arrive when it's approved, even if the game was closed. The Gardener's Pack gives Drip a golden watering can on the home screen and puts a Supporter mark on your profile.
How do I restore the Gardener's Pack on a new phone?
Open Settings in the game and tap Restore Purchases. Coin packs are used up when you buy them, so only the Gardener's Pack can be restored.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Does it work offline?
Yes. Everything except buying from the shop works without a connection.